We Help Platinum Repairs Save Hundreds of Hours Every Week
Our client, Platinum Repairs, operates in the high-stakes insured electronics repair industry. We built the automation backbone that allows them to meet incredibly high expectations for precision, communication, and efficiency, helping them win multiple service awards from leading insurers.
See the results ↓The Tangible Impact
Our automations aren't just about processes; they deliver real, measurable results. Here's a snapshot of the value we've unlocked for Platinum Repairs.
30%
Manager's Time Freed Up
87%
Reduction in Daily Inquiries
AI Chats Monthly
Our chatbot successfully handles over 200 client chats every month, providing instant answers 24/7.
Saved Per Month
By reducing manual tasks and streamlining support, we save Platinum Repairs an estimated R12,000 in monthly operational costs.
Our Solutions in Action
We've implemented thousands of automations, big and small, to keep communication and systems perfectly in sync. Explore our key strategies, grouped by how they transform the business.
AI Chatbot & Voice Agents
Our AI chatbot resolves the majority of common client questions 24/7, handling over 200 chats per month and reducing daily inquiries from 23 to just 3. For proactive outreach, our AI Voice Agent calls clients to drive Google reviews and ensures every courtesy call is followed up, creating a seamless, professional experience that saves the team valuable time.
Automatic Emails & Follow-ups
Nothing slips through the cracks. If a client hasn't responded, our system sends polite reminders. It tracks courier progress in real-time and automatically flags any claim that stalls—whether due to client inaction, courier delays, or internal issues—escalating to a manager when necessary.
Born from Your Exact Challenges
The Automators was founded by the same visionary who built Platinum Repairs. We've spent years perfecting the art of automating workflows for fast-paced, high-stakes businesses because we've lived those challenges firsthand.
Unlike generic firms, we bring deep industry insights to the table. We've personally navigated the challenges of client communication, process optimization, and scaling operations. We deliver solutions that work in the real world, not just in theory.
With our help:
- Your clients will enjoy smoother, faster service.
- Your team will have time to focus on what truly matters.
- Your business will run smoothly and improve profitability.
More Success Stories
See how we've helped other businesses transform their operations.
Operations Revolutionized
Automated claim processing, AI chatbots, and 100+ hours saved weekly.
Read Case StudyComplete Digital Ecosystem
Full platform with directory, job portal, marketplace, and 15,000 monthly automations.
Read Case StudyScaling Trust in Tech
15,000+ monthly messages handled with 99.9% reliability via AI automation.
Read Case StudyAre you tired of these bottlenecks?
Slow operations from manual tasks
Missed leads from clunky systems
High admin costs cutting into profits
Inconsistent customer service
Let us help you streamline. Our solutions are budget-friendly, require no long-term contracts, and are designed to empower your business.
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