Privacy Policy

Your privacy is important to us. This policy outlines how we handle your information.

Last Updated: November 2, 2025

Introduction

At The Automators, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access or use our services.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect via our services includes:

Personal Data

Personally identifiable information, such as your name, email address, phone number, and company information, that you voluntarily give to us when you contact us or when you choose to participate in various activities related to our services.

Derivative Data

Information our servers automatically collect when you access our services, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing our services.

Financial Data

Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services. We store only very limited, if any, financial information that we collect. All financial information is stored by our payment processor and you are encouraged to review their privacy policy and contact them directly for responses to your questions.

2. How We Use Your Information

We use the information we collect or receive to:

  • Provide, operate, and maintain our services
  • Improve, personalize, and expand our services
  • Understand and analyze how you use our services
  • Develop new products, services, features, and functionality
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the service, and for marketing and promotional purposes
  • Process your transactions and manage your orders
  • Send you emails and other communications
  • Find and prevent fraud
  • Comply with legal obligations

3. How We Protect Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.

4. Cookies and Tracking Technologies

We may use cookies, web beacons, tracking pixels, and other tracking technologies on our services to help customize the service and improve your experience. When you access our services, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default.

You can remove or reject cookies, but be aware that such action could affect the availability and functionality of our services. You may not decline web beacons. However, they can be rendered ineffective by declining all cookies or by modifying your web browser's settings to notify you each time a cookie is tendered, permitting you to accept or decline cookies on an individual basis.

5. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

Business Transfers

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

6. Third-Party Websites

Our services may contain links to third-party websites and applications of interest, including advertisements and external services, that are not affiliated with us. Once you have used these links to leave our services, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information. Before visiting and providing any information to any third-party websites, you should inform yourself of the privacy policies and practices (if any) of the third party responsible for that website, and should take those steps necessary to, in your discretion, protect the privacy of your information.

7. Your Privacy Rights

Depending on your location and applicable law, you may have the following rights regarding your personal information:

  • The right to access – You have the right to request copies of your personal data
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete
  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions
  • The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions
  • The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions
  • The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

8. Children's Privacy

We do not knowingly solicit information from or market to children under the age of 13. If we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible. If you believe we might have any information from or about a child under 13, please contact us.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.

Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Email: sales@theautomators.co

Phone: +27 82 770 6456